DeLonghi EC11 User Manual

CAPPUCCINO AND ESPRESSO  
CO FFEE MAKER  
EC11  
Living innova tion  
IMPO RTANT WARNINGS  
Read these instructions carefully  
The necessary precautions must be taken when using electrical applian-  
ces, including the following:  
• The appliance is equipped with thermostats and safety cap; these  
have been made in compliance with European regulations governing  
domestic appliances.  
Before connecting the appliance to the power source, make sure  
that the voltage on the rating plate located on the bottom of the  
machine corresponds to that of the power source.  
• This appliance is for home use only and should not be used for com-  
mercial or industrial purposes.  
• Always connect the appliance to a grounded plug socket.  
• Never leave the appliance within the reach of children or people  
unable to properly operate it.  
• Never leave the appliance exposed to the elements (rain, sun, etc.).  
• Always place the appliance on a flat, level surface during use.  
• If the appliance is to remain unused for a long period, it is advisable  
to unplug it from the power source.  
To prevent damage to the appliance, never use it without water in  
the boiler tank.  
• The power cord must not come into contact with the hot surfaces  
of the appliance.  
• Never place the appliance on or close to sources of heat.  
• Always unplug the appliance before carrying out any cleaning or  
maintenance.  
• The use of extension leads other than those authorised by the  
appliance manufacturer could cause damage or accidents.  
• Never direct the steam jet towards body parts; always handle the  
steam nozzle with care: risk of scalding!  
• Always unplug the appliance from the power source before filling the  
boiler tank.  
Before opening the safety cap, and before refilling the boiler  
tank, m ake sure that there is no residual steam still under  
pressure in the tank, by pressing the steam dispenser but-  
ton.  
• Never use the appliance if the boiler tank cap is not correctly inser-  
ted.  
Only start the appliance once the boiler tank has been filled to the  
maximum level, otherwise the water will not reach the pressure  
required to dispense the coffee.  
• Never leave the appliance in ambient temperatures of less than 0°C,  
since any water left in the boiler tank could freeze, damaging the  
appliance.  
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• Never touch the filter clip and the cappuccino maker tube when the  
appliance is operating, as this could cause scalding.  
• Never use sparkling (carbonated) water.  
• Do not wash attachments in a dishwasher.  
• Never add de-scaling, aromatic, alcohol-based or cleansing products  
to the inside of the appliance as they could cause damage.  
• In the event of failures, faults, defects or suspected defects subse-  
quent to a fall, unplug the appliance immediately. Never use a faulty  
appliance. REPAIRS MAY ONLY BE CARRIED OUT AT AN AUTHO-  
RISED ASSISTANCE CENTRE. No liability will be accepted for  
damage caused by incorrectly performed repairs..  
To prevent any risks, if the power cord is damaged it must be repla-  
ced by the manufacturer, its Technical Assistance Service, or a similar-  
ly qualified person.  
• After first unplugging the appliance and leaving it to cool, clean it  
only with a non-abrasive, slightly damp cloth and a few drops of a  
mild, non-aggressive, detergent (never use solvents that could dama-  
ge the paintwork). NEVER PLACE THE APPLIANCE IN WATER OR  
OTHER LIQUIDS.  
• In the event that you decide to dispose of the appliance, we advise  
you to make it inoperative by cutting off the power cord. We also  
recommend that any parts that could be dangerous, especially for  
children - who may play with the appliance or its parts, be rendered  
harmless.  
• Packaging must never be left within the reach of children as it is  
potentially dangerous.  
PLEASE RETAIN THESE INSTRUCTIO NS  
DeLonghi coffee machines are ideal for those who enjoy savouring  
life's pleasures, starting with a good cup of coffee. Thanks to its  
Thermocream® device, you can now enjoy a hot, creamy cup of coffee  
like the ones served in bars in the comfort of your own home. In fact,  
the Thermocream® device is formed by a filter, with a hole in the cen-  
tre to ensure coffee is dispensed at high pressure, and a plate. This way  
it is possible to savour a really creamy coffee with an intense aroma  
and a full-bodied flavour. This is possible without needing to press the  
coffee down firmly and using any type of blend, as long as it is not too  
finely ground. DeLonghi coffee machines also cater to cappuccino  
lovers because, thanks to the MAXI CAPPUCCINO device, you can  
make a rich, creamy froth in just a few seconds. Great coffee for all  
with DeLonghi!  
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Espresso Coffee Maker  
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Living innova tion  
MAKING CO FFEE  
ENSURE THAT THE APPLIANCE IS NOT PLUGGED IN AND PLACE  
IT ON A FLAT, LEVEL SURFACE.  
Using for the first time  
- Open the lid (16) and unscrew the boiler tank safety cap (15) anti-  
clockwise.  
- Fill the boiler tank completely with water, using the relevant measure  
(14).The hole near the safety cap (Fig. 2) allows any excess water  
poured in with the measure to fall into the drip tray (5).  
- Tighten the boiler tank cap securely, turning it clockwise.  
- Dose the ground coffee in the Thermocream® filter (12) using the  
relevant measure (9): one dose for one cup of coffee, two doses for  
two cups.  
The Therm ocream ® filter (12) has a single hole in its lower  
part to guarantee that coffee is dispensed at high pressure  
(Fig. 3) which means that the result is a rich, thick cream.  
- Add the coffee evenly without pressing it.  
- Insert the filter holder into the proper seating, turning it 40-45°  
clockwise until it clicks into place (Fig. 4).  
WARNING: If you put too much ground coffee in the filter, it may  
become difficult to turn the filter holder inside its seat and/or the filter  
holder may leak when dispensing coffee.  
- Plug the power cord into a mains socket.  
- Push the power lever (7) back to the pre-heat position (Fig. 5). The  
pre-heat indicator light (8) will switch on.  
- While the coffee maker is heating up it is normal for small amounts  
of steam to be form around the boiler cap.  
- After around 3 minutes, once the temperature has been reached, the  
pre-heat indicator light (8) will switch off and the appliance will emit  
a sound signal. At this point, the appliance is ready to dispense cof-  
fee.  
Fig. 2  
Fig. 3  
Fig. 4  
Fig. 5  
Fig. 6  
- Place one or two small cups (according to the amount of coffee  
used in the filter) below the filter holder.  
- Pull the power lever (7) all the way forwards to begin dispensing the  
coffee (Fig. 6).  
The sound signal m ay continue even during coffee dispen-  
sing.  
If coffee dispensing is not begun immediately, the appliance will  
continue to em it its sound signal for the entire tim e that  
the water in the boiler tank is at the correct tem perature.  
In any case, we recommend that you do not wait too long before  
dispensing coffee because this could alter the taste, leading to coffee  
with a burnt flavour.  
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- Once the coffee has reached the required level in the cup, stop  
dispensing by moving the lever (7) back to the upright standby posi-  
tion (Fig. 7).  
If the lever (7) is not moved back to the upright position after use,  
small amounts of water and steam may leak out from the coffee  
dispensing nozzles for as long as there is water in the boiler tank.  
This does not mean that the appliance is malfunctioning. To resolve  
this problem, it is sufficient to move the lever (7) to the upright  
standby position.  
Fig. 7  
Fig. 8  
Successive use  
- To dispense more coffee immediately after, proceed as follows:  
- Unhook the filter holder from the body of the machine and clean  
out the coffee grounds from previous dispensing.  
- Place the empty water measure under the MAXI CAPPUCCINO  
device (3) and release all residual steam inside the boiler by holding  
down the steam dispenser button (4) (Fig. 8). With the button  
pushed, it is possible to bring the measure forward into its fixed  
position, allowing you to take your finger off the steam dispenser  
button and simply wait for the remaining residual steam to dischar-  
ge.  
- When the steam is all out, move the device (3) back to its initial  
position, pushing it back with the measure (Fig. 10).  
- Unscrew the safety cap to refill the boiler tank and then follow the  
steps described here above.  
Fig. 9  
WARNING: :The boiler tank cap is fitted with a safety valve which  
allows it to be unscrewed only if all residual steam has been completely  
released.  
Fig. 10  
MAKING CAPPUCCINO  
To make a cappuccino or hot chocolate, or to heat any other beverage,  
proceed as follows:  
If the coffee has already been prepared:  
- Move the power lever (7) to the pre-heat position (Fig. 5). In this  
position, the boiler tank remains pressurised without dispensing any  
liquid from the nozzles on the filter holder.  
- Place the container of milk to be foamed (or liquid to be heated)  
under the MAXI CAPPUCCINO device (3) and press the steam but-  
ton (4) to start the jet of steam (Fig. 11). While holding down the  
button, you can move the MAXI CAPPUCCINO device (3) forwards  
using the milk container until it is in the fixed position, allowing you  
to remove your finger from the steam button and to wait until the  
Fig. 11  
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EC11  
Living innova tion  
milk is ready following the direction of rotation of the device (3) as  
shown in (Fig. 9). During steam dispensing the sound signal may go  
on and off, indicating that the boiler is maintaining its temperature.  
The steam jet shuts off automatically as the MAXI CAPPUCCINO  
device is brought back into its original position by pushing it back  
using the milk container (Fig.10).  
- Once steam dispensing has finished, move the power lever (7) back  
to the upright position (Fig. 7) and, using a sponge, clean all residues  
of the liquid heated from the MAXI CAPPUCCINO device.  
- If the steam pressure should be insufficient for frothing the milk, fill  
the boiler again following the procedures described in the paragraph  
“Successive use”.  
For the best results, we recommend that you prepare the coffee  
before frothing the milk.  
If the coffee has not already been prepared:  
- Fill the boiler tank (as explained in the section entitled ”Making cof-  
fee”) and move the power lever (7) to the pre-heat position (Fig. 5).  
The indicator light (8) will switch on.  
- When the front indicator light switches off, indicating that that tem-  
perature inside the boiler tank has reached the optimum level, the  
appliance will emit a sound signal. Then place the container of milk  
to be foamed (or liquid to be heated) under the MAXI CAPPUCCI-  
NO device (3) and press the steam button (4) until the liquid is hea-  
ted or foamed as required (Fig. 11). To make this operation easier,  
position the device in the fixed position with the help of the contai-  
ner itself, rotating the device (3) forward as shown in Fig. 9. During  
steam dispensing the sound signal m ay go on andoff indica-  
ting that the boiler is m aintaining its tem perature.  
- To stop the jet of steam, release the button (4) or bring the MAXI  
CAPPUCCINO device back to its original position by rotating it  
back as shown in Fig. 10.  
- Return the lever to its upright position (Fig. 7), and using a sponge,  
clean all residues of the heated liquid from the MAXI CAPPUCCI-  
NO device.  
WARNING:While dispensing steam, always take care never to place  
your hands beneath the MAXI CAPPUCCINO device, which issues a  
hot jet of steam. Risk of scalding.  
- After dispensing steam, water residues may continue to come out  
from the MAXI CAPPUCCINO device (3). To avoid wetting the sur-  
face on which the appliance stands, open the drip tray (5), by pres-  
sing your finger on its right-hand side (Fig. 12).  
Fig. 12  
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Cappuccino and  
Espresso Coffee Maker  
EC11  
Living innova tion  
REGULAR CLEANING  
WARNING:All cleaning operations described here must only be per-  
formed when the appliance is unplugged form the mains power.  
Cleaning the Thermocream® coffee filter (12)  
Make sure that both the internal holes and the single coffee dispenser  
hole are not clogged, if necessary, clean them with a small brush.  
Cleaning the Thermocream® plate (13)  
Remove the disc from the filter holder and rinse it under running  
water.  
Fig. 13  
Cleaning the filter holder hook seat  
With use, the filter holder hook seat may become soiled with coffee  
grounds that can be cleaned off with a sponge (Fig. 13).  
Cleaning the MAXI CAPPUCCINO device (3)  
WARNING: To prevent the risk of scalding, only clean the MAXI  
CAPPUCCINO device (3) once it is cool.  
Fig. 14  
Unscrew the device from its support pipe (Fig. 14), and wash it in warm  
soapy water, rinse and dry thoroughly. Make sure that the two seals are  
in good conditions and in the coorect place.The pipe can be cleaned  
with a non-abrasive cloth. Screw the MAXI CAPPUCCINO (3) device  
back until it clicks into place, but make sure not to tighten it excessive-  
ly. If necessary, use a pin to clean the steam dispensing hole.  
Fig. 15  
Cleaning the removable cup grille (6) and drip tray (5)  
- Remove the cup grille (6) and drip tray (5) (Fig. 15).  
- Wash in warm soapy water, rinse and dry thoroughly..  
- Refit the drip tray (5) slotting the four bottom holes onto the four  
pegs in the base (Fig. 16).  
- Refit the grille (6) by placing one of the alignment holes level with  
the tab on the drip tray (Fig. 17).  
Fig. 16  
DECALCIFICATIO N O F THE CO FFEE MAKER  
The coffee maker requires regular decalcification. The frequency  
depends on the quality of the water used and the amount the maker is  
used.  
In any case, it is strongly advised that you decalcify the coffee maker  
every 800 uses,(or about every 6 months). Use DURGOL, available at  
De'Longhi Authorised Assistance Centres (see also website www.dur-  
golswissespresso.com).  
Fig. 17  
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Espresso Coffee Maker  
EC11  
Living innova tion  
Proceed as follows:  
- Remove the filter holder from its hook.  
- Dissolve one full tea-spoon of decalcifying product (about 8 g.) in 1  
measure (14) of warm water (about 220 ml), pour the solution into  
the boiler and close the boiler cap.  
- Place a container under the coffee dispenser lip (with the filter hol-  
der removed), and another container under the steam arm.  
- Bring the lever (7) to the pre-heat position (Fig. 5).  
- Once the sound signal comes on, wait 2 minutes, then dispense one  
cup of water bringing the lever completely forward (Fig. 6).  
- Push the lever back to the pre-heat position, and immediately  
dispense the steam from the MAXI CAPPUCCINO device (3).  
- Repeat the entire procedure once more,ALWAYS following the  
steps described in the paragraph “Successive use”.  
The decalcifying product remaining in the packet can be stored in a dry  
place for the next time you decalcify the coffee maker.  
Once finished decalcifying the coffee maker, rinse the boiler well with  
fresh water, then run the machine twice successively with only water  
so as to remove any trace of acid in the system.  
TRO UBLESHO OTING  
The appliance does not dispense any steam:  
- The MAXI CAPPUCCINO device needs cleaning: use a pin to remo-  
ve any scale build up inside the hole on the MAXI CAPPUCCINO  
(3).  
- The water level in the boiler tank is insufficient: refill the boiler tank,  
taking the necessary precautions as described in the paragraph  
“Successive use” and repeat the steps for dispensing steam.  
Coffee leaks out from the sides of the filter holder:  
- Probably, too much ground coffee has been placed in the filter, pre-  
venting the filter holder from being correctly tightened in its seat:  
repeat the operation, this time using the correct amount of coffee.  
- There are residues of ground coffee on the seal of the filter holder  
seat: clean the seal of the perforated disc with a damp sponge (Fig.  
12)  
- If the problem persists after you have followed these procedures,  
contact an Authorised Assistance Centre.  
Coffee is not dispensed, is dispensed too slowly, or is dispensed une-  
venly from the dispenser holes:  
- It is possible that slow coffee dispensing depends on a lack of water  
coming from the perforated disc in the filter holder seat. In fact, it is  
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Cappuccino and  
Espresso Coffee Maker  
EC11  
Living innova tion  
possible that after a few months of use, coffee residues or scale can  
clog the holes in the disc: clean it with a damp sponge (Fig. 13).  
- There is no water in the boiler tank: fill the tank completely using  
the relevant measure, as explained in the paragraph “Successive use”.  
- Uneven dispensing from the two dispenser holes could be caused by  
overfilling of the coffee filter, or by coffee that is too finely ground or  
pressed.  
The indicator light does not switch on:  
- The power cord is not connected to the power mains. Make sure  
that the appliance is plugged in correctly.  
- It is possible that the boiler tank is not functioning correctly: if the  
problem persists after you have followed the above procedure, con-  
tact an Authorised Assistance Centre.  
Coffee is too watery and cold:  
- The coffee blend has been ground too coarsely: for a more concen-  
trated, hotter coffee, it is best to use a more finely ground blend.  
We also recommend pre-heating the coffee cups by rinsing them in  
hot water.  
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The materials and the objects destined for contact with food products  
are in compliance with the regulations of the EEC directive 2004/1985.  
IMPO RTANT INFO RMATIO N FO R CO RRECT DISPO SAL O F  
THE PRO DUCT IN ACCO RDANCE W ITH EC DIRECTIVE  
2002/96/EC.  
At the end of its working life, the product must not be dispo-  
sed of as urban waste.  
It must be taken to a special local authority differentiated  
waste collection centre or to a dealer providing this service.  
Disposing of a household appliance separately avoids possi-  
ble negative consequences for the environment and health  
deriving from inappropriate disposal and enables the consti-  
tuent materials to be recovered to obtain significant savings  
in energy and resources.As a reminder of the need to dispo-  
se of household appliances separately, the product is marked  
with a crossed-out wheeled dustbin.  
Electrical Requirem ents  
W arning  
this appliance m ust  
be earthed  
Before using this appliance ensure that the voltage indicated  
on the product corresponds with the m ains voltage in  
your hom e, if you are in any doubt about your supply contact  
your local electricity com pany.  
The flexible mains lead is supplied connected to a B.S. 1363 fused plug  
having a fuse of 13 amp capacity. Should this plug become damaged it  
should be cut off and replaced with a suitable plug, following the proce-  
dure outlined below.  
Green and Yellow to  
Earth  
13 amp  
Fuse  
Brown to  
Live  
Cord Clamp  
Blue to  
Note: Such a plug cannot be used for any other appliance and should  
therefore be properly disposed of, (having removed the fuse) and not  
left where children might find it and plug it into a supply socket - with  
the obvious consequent danger.  
Neutral  
N.B. We recommend the use of good quality plugs and wall sockets  
that can be switched off when the machine is not in use.  
Im portant: the wires in the mains lead fitted to this appliance are  
coloured in accordance with the following code:  
GREEN AND YELLOW  
BLUE  
EARTH  
NEUTRAL  
LIVE  
BROWN  
As the colours of the wires in the mains lead of this appliance may not  
correspond with the coloured markings identifying the terminals in  
your plug, proceed as follows:  
The wire which is coloured green and yellow must be connected to  
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Living innova tion  
the terminal in the plug which is marked with the letter E or by the  
earth symbol or coloured green or green and yellow.  
The wire which is coloured blue must be connected to the terminal  
which is marked with the letter N or coloured black.  
The wire which is coloured brown must be connected to the terminal  
which is marked with the letter L or coloured red.  
When wiring the plug, ensure that all strands of wire are securely  
retained in each terminal. Do not forget to tighten the mains lead  
clamp on the plug. If your electricity supply point has only two pin  
socket outlets, or if you are in doubt, consult a qualified electrician.  
Should the mains lead ever require replacement, it is essential that this  
operation be carried out by a qualified electrician and should only be  
replaced with a flexible cord of the same size.  
If the plug is a moulded-on type the fuse cover must be refitted. If the  
fuse cover is lost, the plug must not be used until a replacement cover  
is obtained.The colour of the correct replacement fuse cover is that of  
the coloured insert in the base of the fuse recess or elsewhere on the  
plug.Always state this colour when ordering a replacement fuse cover.  
Only 13amp replacement fuses which are asta approved to B.S. 1362  
should be fitted.  
Service and Custom er Care  
• If the cord is damaged it must, for safety reasons, be replaced by  
DE’LONGHI or an authorised DE’LONGHI repairer.  
UK  
If you need help with:  
• using your kettle  
• servicing or repairs (in or out of guarantee)  
call DeLonghi Customer Care on 023 9239 2333. Have your model  
number ready - it is located on the underside of your kettle.  
• spares and attachments  
call 0870 4296438.  
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EC11  
Living innova tion  
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DeLonghi, New Lane, Havant, Hampshire PO9 2NH, UK  
Cappuccino and  
Espresso Coffee Maker  
EC11  
Living innova tion  

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