DeLonghi Coffeemaker EAM4500 User Manual

De’Longhi America, Inc.  
Park 80 West, Plaza One  
Saddle Brook, NJ 07663  
#1-866-Latte-Best  
1-866-528-8323  
De’Longhi Canada, Inc.  
6150 McLaughlin Road  
Mississauga, Ontario  
L5R 4E1 Canada  
#1-866-Latte-Best  
1-866-528-8323  
FIDUCIA ITALIANA S.A DE C.V  
Pestalozzi #814  
Col. Narvarte  
Del. Benito Juarez  
C.P. 03100  
tels: 5543 1447  
lada sin costo: 01 800 711 8805  
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Coffee has been used to factory test the appliance and it is therefore completely normal for there to be  
traces of coffee in the mill. This appliance is however guaranteed to be new.  
INDEX  
IMPORTANT SAFEGUARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
1
2
3
4
5
6
7
8
9
DESCRIPTION (see page 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
SAFETY WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
USING FOR THE FIRST TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
TURNING ON AND PREHEATING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
PREPARING COFFEE (USING COFFEE BEANS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
CHANGING THE QUANTITY OF COFFEE IN THE CUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
REGULATING THE COFFEE MILL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
PREPARING ESPRESSO COFFEE USING GROUND COFFEE (INSTEAD OF BEANS) . . . . . . . . . .12  
10 PRODUCING HOT WATER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
11 CHANGING THE QUANTITY OF HOT WATER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
12 PREPARING LATTE OR CAPPUCCINOS (MILK WITH COFFEE). . . . . . . . . . . . . . . . . . . . . . . . . .13  
13 PREPARING STEAMED OR FROTHED MILK (WITHOUT COFFEE) . . . . . . . . . . . . . . . . . . . . . . . .14  
14 CHANGING THE QUANTITY OF COFFEE AND MILK FOR LATTES OR CAPPUCCINOS . . . . . . . .14  
15 CLEANING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
15.1 CLEANING THE COFFEE MAKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
15.2 CLEANING THE INFUSER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
15.3 CLEANING THE MILK CONTAINER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
16 CHANGING AND SETTING THE MENU PARAMETERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
16.1 SETTING THE CLOCK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
16.2 SETTING AUTO-START TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
16.3 DESCALING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
16.4 CHANGING COFFEE TEMPERATURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18  
16.5 CHANGING THE LENGTH OF TIME THE APPLIANCE REMAINS ON . . . . . . . . . . . . . . . . .19  
16.6 SETTING WATER HARDNESS  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
16.7 RESETTING FACTORY DEFAULT SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
17 CHANGING THE LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
18 MEANING OF MESSAGES AND WHAT TO DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
19 PROBLEMS TO BE RESOLVED BEFORE CALLING THE SERVICE CENTER . . . . . . . . . . . . . . . . . . .21  
6
IMPORTANT SAFEGUARDS  
When using electrical appliances, basic safety precautions should always be followed, including the fol-  
lowing:  
Read all instructions.  
Do not touch hot surfaces. Use handles and knobs.  
To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance  
in water or other liquid.  
Never allow the appliance to be used by children.  
Unplug from the outlet when not in use and before cleaning. Allow to cool before fitting or taking off  
parts, and before cleaning the appliance.  
Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been dam-  
aged in any manner. Return the appliance to the nearest authorized service facility for examination,  
repair or adjustment.  
The use of accessory attachments or spare parts not recommended by the appliance manufacturer  
may result in fire, electrical shock or personal injury.  
Do not use outdoors.  
Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.  
Do not place on or near a hot gas or electrical burner, or in a heated oven.  
Plug cord into the wall outlet. To disconnect, turn any control to “off”, then remove plug from wall  
outlet.  
Do not use the appliance for other than the intended use. This appliance is to be utilized for domes-  
tic use only. Any other use is to be considered improper and therefore, dangerous.  
WARNING: To reduce the risk of fire or electric shock, do not remove the cover.  
No user serviceable parts inside. Repair should be done by authorized service personnel only!  
SAVE THESE INSTRUCTIONS  
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY  
SHORT CORD INSTRUCTIONS  
-
A short power cord is provided to reduce risks resulting from becoming entangled in or tripping over  
a longer cord.  
-
-
Longer, detachable power supply cords or extension cords are available and may be used if care is  
exercised in their use.  
If an extension cord is used, the marked electrical rating should be at least as great as the electrical  
rating of the appliance. If the appliance is provided with 3- wire, grounding type cord, the extension  
should be a GROUNDING TYPE 3 - WIRE CORD. The longer cord should be arranged so that it will  
not drape over the counter-top or table top where it can be pulled on by children or tripped over.  
-
Your product is equipped with a polarized alternating current line plug (a plug having one blade  
wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If  
you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail  
to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the  
polarized plug.  
7
1 DESCRIPTION (SEE PAGE 3)  
A. Grinding coarseness regulator  
B. Coffee beans container  
C. Bean container lid  
Control Panel  
1. Display  
2. MENU light  
D. Central lid for ground coffee  
E. Compartment for measuring scoop  
F. Cup warmer tray  
G. Ground coffee funnel  
H. Milk container lid with milk froth regulator  
I. Milk spouts  
J . Milk intake tube  
K. Nozzle  
L. Water tank (removable)  
M. Milk container  
N. Power cable  
3. Button to activate or deactivate menu parame-  
ter setting mode;  
4. Button to select ground coffee or, if the MENU  
light is on, to display the next parameter on the  
menu;  
5. Button to rinse the appliance or, if the MENU  
light is on, to change the menu parameters;  
6. Button to select hot water or, if the MENU light  
is on, to confirm the menu parameters;  
7. Appliance ON/OFF button;  
8. Coffee strength selection button;  
9. One shot espresso button;  
O. Cup tray  
P. Measuring scoop for pre-ground coffee  
Q. Drip tray (removable)  
R. Hot water spout  
10.Two shots espresso button;  
11.One americano coffee button;  
12.Single Touch Latte - Cappuccino button  
S. Service door  
T. Coffee grounds container (removable)  
U. Coffee spout (adjustable in height)  
V. Mobile drawer  
X. Infuser  
Z. Control panel  
2 SAFETY WARNINGS  
READ THESE INSTRUCTIONS CAREFULLY AND KEEP FOR FUTURE CONSULTATION!  
This appliance is designed to "make espresso coffee" and "heat drinks". Use with care to avoid scalds  
from the water and steam jets or through incorrect use.  
This appliance is intended for domestic use only. Any other use is considered improper and thus dan-  
gerous.  
The manufacturer is not liable for damage caused by improper, incorrect or unreasonable use of the  
appliance.  
When using the appliance, do not touch the hot surfaces.  
Do not touch the appliance with damp hands or feet.  
Do not allow children or infirm persons to use the appliance unsupervised.  
Never allow children to play with the appliance.  
In the event of failure or malfunction, unplug the appliance from the outlet and do not tamper with it in  
any way. If it requires repair, contact an authorized service center only and ask for original spare parts  
to be used. Failure to respect the above could reduce the safety of the appliance.  
8
3 INSTALLATION  
After removing the packaging, make sure the product is complete and undamaged. If in doubt, do not  
use the appliance and contact a qualified professional.  
Packing elements (plastic bags, polystyrene etc) must not be left within reach of children as they may rep-  
resent a hazard.  
Place the appliance on a work surface far away from water taps, basins and sources of heat.  
After positioning the appliance on the work top, leave a space of at least 2 in (5 cm) between the sur-  
faces of the appliance and the side and rear walls and at least 8 in (20 cm) above the coffee maker.  
Never install the appliance in environments where the temperature may reach freezing or below freez-  
ing temperatures (the appliance could be damaged if the water freezes).  
Connect the appliance to a grounded socket with a minimum current rating of 10amps. The manufactur-  
er is not liable for possible accidents caused by failure to do so.  
If the power socket does not match the plug on the appliance, have the socket replaced with a suitable  
type by a qualified professional.  
The power cable on this appliance must not be replaced by the user as this operation requires the use of  
special tools. If the cable is damaged or requires replacing, contact an authorized service center only to  
avoid all risks.  
You should personalize water hardness as soon as possible following the instructions in paragraph 16.6.  
To learn how to operate the appliance correctly, when you use it for the first time, follow the step-by-step  
instructions given in the following paragraphs.  
4 USING FOR THE FIRST TIME  
1. The first time you use the appliance, select the language.  
To set English, plug the appliance into the outlet and wait for the appliance to display:  
PRESS OK TO select ENGLISH  
Press the OK button (fig. 1) for at least 3 seconds until the appliance displays:  
ENGLISH selected  
The appliance then displays the setting message in English. If you select the wrong language by mistake, fol-  
low the instructions in section 17 to choose the right one.  
2. After 5 seconds, the appliance displays:  
FILL TANK  
To fill, remove the tank (fig. 2), rinse and fill with fresh water. Never exceed the MAX line.  
Put the tank back and push as far as it will go.  
3. Place a cup under the hot water spout (fig. 3). (If the water spout is not in place, INSERT WATER SPOUT  
is displayed. Attach it as shown in figure 4, making sure the arrow on the spout is lined up with the arrow  
on the control panel of the appliance, (fig. 4). The appliance now displays:  
PRESS OK  
4. Press the OK button (fig. 1) and after a few seconds, a little water will run from the spout (running water  
stops automatically)  
5. The appliance displays:  
TURNING OFF PLEASE WAIT  
and it goes off.  
9
6. Fill the container with coffee beans (fig. 5).  
IMPORTANT: to prevent malfunction, never fill with ground coffee, freeze dried coffee, caramelized beans  
or anything else which could damage the appliance.  
5 TURNING ON AND PREHEATING  
1. Press the  
button (fig. 6). The appliance displays:  
HEATING UP PLEASE WAIT...  
to indicate preheating is underway.  
2. Once preheating is completed, the appliance displays  
RINSING PLEASE WAIT...  
and performs an automatic rinse cycle (a little hot water runs from the spouts and is collected in the drip  
tray below).  
Tip: if you want short coffee (less than 2 oz), to make it hotter, fill the cup with this hot rinsing water first.  
Leave it for a few seconds then empty it to preheat the cup.  
3. The appliance now displays the ready message:  
READY strong TASTE  
6 PREPARING COFFEE (USING COFFEE BEANS)  
1. The appliance is preset to make coffee with a strong taste. You can also choose coffee with a mild or reg-  
ular taste. To choose the required taste, press the  
played.  
button (fig. 7). The selected coffee taste will be dis-  
2. Place 1 cup under the spouts to make 1 shot (fig. 8) or 2 cups for 2 shots (fig. 9). For a creamier coffee,  
lower the spouts to bring them as close to the cups as possible (fig. 10).  
3. Press the  
button to make one shot espresso (fig. 11), the  
button for two shots espresso and the  
button for an americano.  
To change the quantity of coffee delivered automatically into the cup, follow the instructions in chap-  
ter 7.  
(The appliance now grinds the beans and starts brewing the coffee into the cup.  
Once the desired quantity has been reached, the appliance automatically stops delivering the coffee and  
ejects the grounds into the coffee grounds container).  
4. After a few seconds, the ready message is displayed again and you can make another coffee.  
5. To turn the appliance off, press the  
button.  
Before going off, the appliance performs an automatic rinse cycle (a little hot water runs out from the  
spouts and is collected in the drip tray beneath). Take care to avoid scalds.  
NOTE 1: If the coffee is delivered a drop at a time or not at all, turn the grinding coarseness regulator (fig.  
12) one click clockwise (see chapter. 8).  
Turn one click at a time until the coffee is delivered adequately.  
NOTE 2: If the coffee is delivered too fast and is not creamy enough, turn the grinding coarseness regulator  
(fig. 12) one click counterclockwise (see chapter 8).  
Avoid turning the grinding coarseness regulator excessively otherwise when you select 2 cups, the coffee may  
run out in drips.  
10  
NOTE 3: Tips to make hotter coffee:  
When you turn the appliance on, if you want to make a short coffee (less than 2 oz), use the hot  
rinse-through water to preheat the cups.  
If 2/3 minutes have passed , since you last made coffee, before making coffee again you must preheat  
the infuser by pressing the button  
(fig. 13).  
Run off the water into the underlying drip tray or alternatively use this water to fill (and then empty) the  
cup to be used for the coffee, so as to preheat it.  
Unless preheated, do not use cups that are too thick, as they will absorb too much heat.  
Use cups that have been preheated by rinsing them with hot water or by leaving them for at least 20 min-  
utes on the cup warmer tray on top of the appliance with the appliance on.  
NOTE 4: While the appliance is making the coffee, delivery can be stopped at any time by pressing the  
or button as previously selected.  
,
NOTE 5: As soon as delivery is complete, to increase the quantity of coffee, simply press and hold the  
or button as previously selected, until the desired quantity is reached (this operation must  
,
be performed within 3 seconds from when coffee delivery from the spouts ceases).  
NOTE 6: When the appliance displays:  
FILL TANK  
the water tank must be refilled or the appliance will not make coffee.  
(It is normal for there to be a little water left in the tank when the message is displayed).  
NOTE 7: The appliance counts the number of coffees made. Every 14 single coffees (or 7 doubles) the appli-  
ance displays:  
EMPTY GROUNDS CONTAINER  
indicating that the grounds container is full and must be emptied and cleaned. Until the grounds container  
has been cleaned, the appliance continues to display the message and cannot make coffee.  
To clean, open the service door at the front by pulling the coffee spout (fig. 14), remove the drip tray (fig.  
15), empty and clean.  
Empty the grounds container and clean thoroughly, making sure all residues deposited on the bottom are  
removed.  
IMPORTANT: When removing the drip tray, the grounds container MUST be emptied, even if it is not com-  
pletely full. If this is not done, when next making coffee the grounds in the container may exceed the maxi-  
mum level and block the appliance.  
NOTE 8: while the appliance is delivering coffee, never remove the water tank. If it is removed, it will not be  
possible to make the coffee and the appliance will display:  
GROUND TOO FINE ADJUST MILL AND  
INSERT WATER SPOUT AND PRESS OK  
To turn the appliance on again, you must insert the water spout (fig. 4), press the OK button and run off water  
from the spout for a few seconds.  
When using the appliance for the first time, 4-5 cups of coffee need to be made before the appliance  
starts to give satisfying results.  
11  
If the appliance malfunctions, do not contact the service center right away.  
The problem can almost always be resolved by following the instructions indicated in paragraphs 18 and 19.  
If this is not the case, or for further explanations, contact customer service by calling the number listed in the  
7 CHANGING THE QUANTITY OF COFFEE IN THE CUP  
The appliance is factory preset to automatically deliver the following quantities of coffee:  
-
-
-
1 shot espresso (when the  
2 shots espresso (when the  
americano (when the  
button is pressed);  
button is pressed);  
button is pressed);  
To change these quantities, proceed as follows:  
-
-
press the button corresponding to the quantity you want to change (  
8 seconds until the message "PROGRAM QUANTITY" is displayed and coffee is delivered;  
when the coffee in the cup reaches the required level, press the same button again to memorize the new  
amount.  
,
or  
) for at least  
The appliance is now re-programmed with the new settings and displays: READY.  
8 REGULATING THE COFFEE MILL  
After making the first coffees, if you find that coffee delivery is either too fast or too slow (in drips), the grind-  
ing coarseness regulator can be adjusted  
Turning it 1 click (1 number) clockwise speeds up coffee delivery (without drips).  
Turning it 1 click counterclockwise slows down delivery giving a creamier appearance to the coffee.  
These adjustments will only be evident after at least 2 cups of coffee have been brewed.  
The grinding coarseness regulator must only be turned when the coffee mill is on.  
Turn counterclockwise to obtain finer ground coffee, slower  
delivery and a creamier appearance.  
Turn clockwise for coarser ground coffee and faster delivery  
(not a drop at a time).  
(Coffee has been used to factory test the appliance and it is therefore completely normal for there to be traces  
of coffee in the mill. This appliance is however guaranteed to be new).  
12  
9 PREPARING ESPRESSO/COFFEE USING GROUND COFFEE (INSTEAD OF BEANS)  
Press the  
button (fig. 16) to select the ground coffee function. This disables the coffee mill function.  
The appliance displays  
READY PRE-GROUND  
Lift the central lid, place one level measure of ground coffee in the funnel (see fig.  
17) and proceed as described in paragraph 6. Note: You can make just one  
coffee at a time by pressing the  
,
or  
button once only.  
NOTE 1: Never add the ground coffee when the appliance is off to avoid it being dispersed inside the appli-  
ance.  
NOTE 2: Never add more than one level measured scoop, otherwise either the appli-  
ance will not make the coffee, the ground coffee will be lost inside the appliance, dirty-  
ing it, or the coffee will run off in drips and the message "GROUND TOO FINE  
ADJUST GRINDER AND OPEN STEAM" will be displayed.  
NOTE 3: When dosing the quantity of coffee to be added, use the measuring scoop supplied only.  
NOTE 4: Use ground coffee for espresso coffee makers only. Do not use coffee beans, freeze-dried coffee or  
other materials that could damage the appliance.  
NOTE 5: If the funnel blocks due to moisture inside the appliance or if more than one measure of pre-ground  
coffee has been used, use a knife to push the coffee down (Fig. 18), then remove and clean the infuser and  
appliance as described in paragraph 15.2 "Cleaning the infuser".  
Once the coffee has been delivered, to go back to making coffee using beans, deactivate the ground cof-  
fee function by pressing the  
operation again).  
button again (the light goes off and the coffee mill is enabled for  
10 HOT WATER DELIVERY  
Always make sure the appliance is ready.  
Make sure the water spout is attached to the nozzle (fig. 4);  
Position a container under the spout(fig. 3).  
Press the  
button (fig. 1).  
The appliance displays:  
HOT WATER  
and hot water is delivered from the water spout into the container below (you should not run off hot water  
for more than two minutes at a time). To stop the flow, press the  
water has been reached, delivery stops automatically.  
button. Once the set quantity of hot  
13  
11 CHANGING THE QUANTITY OF HOT WATER  
The appliance is factory preset to automatically deliver 8.5 oz of hot water.  
To change these quantities, proceed as follows:  
Attach the water spout (fig. 4).  
Position a container under the spout (fig. 3).  
Press the  
button for at least 8 seconds then release. The appliance displays:  
HOT WATER PROGRAM QUANTITY  
and hot water is delivered from the water spout.  
When the hot water in the cup reaches the required level, press the  
button to memorize the new  
amount. (You should not run off hot water for more than two minutes at a time).  
12 PREPARING LATTE OR CAPPUCCINOS (MILK WITH COFFEE )  
Select the taste of the coffee you want to use to make the cappuccino by pressing the  
Remove the frothed milk lid from the milk container.  
Fill the container with about 3.5 ounces of milk for each cappuccino to be prepared (fig. 19). Never  
exceed the MAX level (corresponding to about 25 oz) marked on the container. You are recommend-  
ed milk at refrigerator temperature (about 41°F/5° C).  
button.  
Make sure the milk intake tube is correctly inserted in the rubber washer (fig. 20), then put the lid on the  
milk container.  
Remove the hot water spout (fig. 21) and attach the milk container to the nozzle making sure the arrow on the  
container lid is lined up with the arrow on the control panel of the appliance (fig. 22).  
Position the milk tube as shown in fig. 23 and then place a sufficiently large cup under the coffee and  
milk spouts.  
If you want to make caffelatte (hot milk + coffee), put the froth regulator on CAFFELATTE.  
If you want to make cappuccino (frothed milk + coffee) using whole milk, put the froth regulator on CAP-  
PUCCINO.  
If you want to make cappuccino (frothed milk + coffee) using non-fat milk, put the froth regulator on CAP-  
PUCCINO NON FAT.  
NOTE: you can put the milk froth regulator in-between the two positions for personalize the quantity of the  
milk froth.  
Press the  
button (fig. 24). The appliance displays:  
cappuccino or latte  
and after a few seconds, the frothed milk is delivered from the milk spout into the cup below. (Delivery  
stops automatically).  
The appliance then grinds the beans, delivers the coffee and displays the "ready" message again.  
The cappuccino is ready. Sweeten to taste and, if desired, sprinkle the froth with a little cocoa powder.  
NOTE 1: While preparing the cappuccino, milk or coffee delivery can be interrupted by pressing button  
NOTE 2: If you run out of milk while delivering the milk, remove the container and refill it. Then put it back  
in place and press the button to request a cappuccino again.  
.
NOTE 3: To ensure the milk frother is absolutely clean and hygienic, after making cappuccinos, clean the  
channels inside the milk container lid:  
Place a cup under the milk spout;  
Press the CLEAN button on the frothed milk container lid down and hold down for at least 8 seconds.  
The appliance displays:  
14  
CLEANING  
After cleaning is complete, remove the milk container and place in the refrigerator. You should not leave  
the milk outside the refrigerator for more than 15 minutes.  
NOTE 4: To change the quantity of coffee or milk delivered automatically into the cup, follow the instructions  
in section 14.  
13 PREPARING STEAMED OR FROTHED MILK (WITHOUT COFFEE)  
Remove the lid of the milk container.  
Fill the container with the quantity of milk you want  
to prepare (fig. 19).  
A
B
C
Put the lid on the milk container.  
CAFFELATTE  
Attach the milk container to the appliance (fig. 22)  
Place a sufficiently large cup under the milk spout  
(fig. 23).  
CAPPUCCINO  
NON FAT  
CAPPUCCINO  
If you want to prepare frothed milk using whole  
milk, put the froth regulator on CAPPUCCINO (fig.  
25A) stamped on the milk container lid. If you  
want to prepare frothed milk using using non-fat-  
milk, put the froth regulator on CAPPUCCINO  
NON FAT (fig. 25B).  
If, on the other hand, you want to prepare hot milk,  
put the froth regulator on LATTE (fig. 25C).  
fig. 25  
Press button  
twice (within 2 seconds). The  
appliance displays:  
frothing or steaming  
and after a few seconds, the milk is delivered from the milk spout into the cup below. (Delivery stops auto-  
matically).  
After delivery is complete, clean the channels inside the milk container lid by pressing button CLEAN as  
described on the previous paragraph (note 4).  
14 CHANGING THE QUANTITY OF COFFEE AND MILK FOR CAPPUCCINOS  
The appliance is factory preset to automatically deliver a standard cappuccino. To change these quantities,  
proceed as follows:  
Fill the container with milk up to the maximum level indicated on the container.  
Press the button for at least 8 seconds then release the button.  
The appliance displays:  
MILK FOR CAPPUCCINO PROGRAM QUANTITY  
and starts to run off milk.  
Once the required quantity of milk has been run off, press the  
the quantity is memorized. You should not run frothed milk for more than 3 minutes at a time.  
After a few seconds, the appliance delivers coffee into the cup and displays:  
button again. Milk delivery stops and  
COFFEE FOR CAPPUCCINO PROGRAM QUANTITY  
Once the required quantity of coffee has been delivered, press the  
stops and the quantity is memorized.  
button again. Coffee delivery  
The appliance is now re-programmed with the new settings and displays: READY.  
15  
15 CLEANING AND MAINTENANCE  
Before performing any cleaning operations, leave the appliance to cool down and unplug from the outlet.  
Never immerse the coffee maker in water. It is an electrical appliance.  
Do not use solvents or abrasive cleaning products to clean the appliance. A soft damp cloth will suffice. The  
infuser, grounds container, water tank and drip tray must NEVER be washed in the dishwasher.  
15.1 Cleaning the coffee maker  
Clean the grounds container (as described in chapter 6, note 7) whenever it requires emptying.  
The water tank should also be cleaned regularly.  
The drip tray is fitted with a level indicator (red) showing the level of water it contains. When the indicator  
starts to become visible (a few millimeters under the drip tray), the drip tray must be emptied and cleaned.  
Check that the holes in the coffee spout are not blocked. To unblock them, scrape the dry coffee residues  
away with a needle (fig. 27).  
Clean the nozzle regularly with a sponge as shown in fig. 26.  
15.2 Cleaning the infuser  
The infuser must be cleaned regularly to avoid the build-up of coffee encrustations which could cause mal-  
function.  
Proceed as follows:  
Turn the appliance off by pressing the  
off;  
button (fig. 6) (do not unplug) and wait for the display to go  
Open the service door (fig. 14);  
Remove the drip tray and the grounds container (fig. 15) and clean;  
Press the two red release buttons on the infuser (fig. 28) and pull it out;  
IMPORTANT: THE INFUSER CAN ONLY BE REMOVED WHEN THE APPLIANCE IS OFF. ATTEMPTING TO  
REMOVE THE INFUSER WITH THE APPLIANCE ON MAY CAUSE SERIOUS DAMAGE.  
Wash the infuser under running water, without using detergents. Never wash the infuser in the dish-  
washer;  
Clean the inside of the appliance thoroughly. To remove coffee encrustations from the inside of the appli-  
ance, scrape with a plastic or wooden fork (fig. 29) then vacuum up the residues with a vacuum cleaner  
(fig. 30);  
Replace the infuser by sliding it onto the supports and pin at the bottom, then push the PUSH symbol fully  
in until it clicks into place.  
Infuser  
Push the PUSH symbol fully in  
until it clicks into place.  
After having heard the click,  
check that the red buttons have  
snapped out.  
Bottom pipe on the infuser.  
The pin must be inserted into the bottom  
pipe on the infuser.  
Support  
Pin  
16  
Check that the two red buttons have snapped out, otherwise the door cannot be closed.  
The two red buttons have not  
snapped out  
The two red buttons have  
snapped out  
CORRECTLY  
INCORRECT  
CORRECT  
NOTE 1: If the infuser is not inserted correctly until it clicks into place and the two red buttons have not  
snapped out, the service door cannot be closed.  
NOTE 2: If it is hard to insert the infuser, before inserting it squeeze it to the right size by pressing it force-  
fully from the top and bottom simultaneously, as shown in figure 31.  
NOTE 3: If it is still hard to insert the infuser, leave it out of the appliance, close the service door, unplug from  
the outlet then plug in again. Wait for all the lights to go off, then open the door and replace the infuser.  
replace the drip tray, complete with the grounds container;  
close the service door.  
15.3 Cleaning the milk container  
Proceed as follows:  
Remove the milk spouts (fig. 32) and the milk  
intake tube.  
Remove the milk froth regulator by pulling it out-  
wards.  
Wash the container and lid in a dishwasher or in  
hot soapy water. Make sure there are no milk  
residues inside the two holes in the lid of the milk  
container indicated by the arrows in the figure or  
the milk intake tube.  
Replace the milk froth regulator, the milk intake  
tube and the milk spouts.  
16 CHANGING AND SETTING THE MENU PARAMETERS  
After pressing the  
button, when the appliance is ready, you can use the internal menu to modify the fol-  
lowing parameters and functions:  
Clock  
Length of time the appliance remains on  
Water hardness  
Factory default values  
Auto-start time  
Descaling process  
Coffee temperature  
17  
16.1 Setting the clock  
To set the clock, proceed as follows:  
Press the MENU’ button (the light over the button comes on) then press the NEXT button repeatedly until  
the appliance displays  
CLOCK 00:00  
Press the button CHANGE to set the clock. (If you hold the CHANGE, button down, the time is changed  
rapidly).  
Press the OK button to confirm the value;  
Press the MENU’ button to exit programming mode or NEXT to change other parameters.  
16.2 Setting auto-start time  
This programs the time the appliance will come on automatically.  
Make sure the clock on the appliance is set as described above  
Press the MENU’ button then press the NEXT button repeatedly until the appliance displays:  
START TIME 00:00  
Press the CHANGE button to set the auto-start time. (If you hold the CHANGE, button down, the time is  
changed rapidly).  
Press the OK button to confirm the value,  
Press NEXT once and the appliance displays the message:  
AUTO-START NO  
Press the CHANGE button to modify the function (the appliance displays AUTO-START YES");  
Press the OK button to activate auto-start;  
NOTE: when the appliance is turned off and auto-start time is set, the symbol  
appears alongside the  
time on the unlit display.  
Press the MENU’ button to exit programming mode or NEXT to change other parameters.  
16.3 Descale  
Over time, the continuous heating up of the water used to make the coffee leads to lime scale building up in  
the inner circuits of the appliance.  
When the appliance displays the message:  
DESCALE  
you should perform the descale cycle.  
Proceed as follows:  
make sure the appliance is ready.  
press the MENU’ button (the light over the button comes on) then press the NEXT button repeatedly until  
the appliance displays:  
DESCALE No  
Press CHANGE and the appliance displays the message:  
DESCALE Yes  
Press the OK button to start the descale program.  
Empty the tank and pour in the contents of one bottle (4.2 fl. oz.) of DURGOL descaler plus 34 oz. of  
water. For subsequent descaling operations, descaling solution can be purchased from authorized tech-  
nical service centers.  
Note: Make sure splashes of descaler do not fall onto surfaces sensitive to acid such as marble, limestone  
and glaze..  
18  
attach the water spout to the nozzle;  
place a plastic or glass container with a minimum capacity of 50 oz under the hot water spout (Fig. 3);  
press the OK button. Descaler runs off from the hot water spout into the container below. The appliance  
displays:  
APPLIANCE IN DESCALE  
the descale program automatically performs a series of run offs and pauses to remove lime scale deposits  
from inside the coffee maker.  
After about 30 minutes, the appliance displays:  
RINSING FILL TANK  
The appliance must now be rinsed through to eliminate residues of descaling solution from inside the appli-  
ance. Proceed as follows:  
empty the water tank, rinse and fill with clean water.  
reposition the tank.  
empty the full container and then put it back under the hot water spout.  
Press the OK button. Hot water is run off from the spout into the container below and the appliance displays:  
RINSING  
When the water tank is empty, the appliance displays the message:  
RINSING COMPLETE PRESS OK  
Press the OK button and refill the water tank with clean water.  
The descale program is now terminated and the appliance is ready to make coffee again.  
NOTE: If the descaling cycle is interrupted before completion, the appliance continues to display the descale  
message and the program must be started again from the beginning. Empty the water tank, rinse, fill with  
clean water and run off a cup of hot water.  
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES THE WARRANTY.  
16.4 Changing coffee temperature  
To change the temperature of the coffee, proceed as follows:  
Press the MENU’ button (the light over the button comes on) then press the NEXT button repeatedly until  
the appliance displays:  
HIGH TEMPERATURE.  
Press the CHANGE button until the appliance displays the required coffee temperature.  
Press the OK button to confirm the temperature selected;  
Press the MENU’ button to exit programming mode or NEXT to change other parameters.  
16.5 Changing the length of time the appliance remains on  
The appliance is factory preset to go off automatically one hour after the last coffee has been made. The num-  
ber of hours (max. 3) the appliance remains on can be increased as follows:  
Press the MENU’ button (the light over the button comes on) then press the NEXT button repeatedly until  
the appliance displays:  
OFF AFTER 1 HOUR  
Press the CHANGE button to change the number of hours the appliance remains on  
Press the OK button to confirm the value;  
Press the MENU’ button to exit programming mode or NEXT to change other parameters.  
19  
16.6 Setting water hardness  
The descale message is displayed after the appliance has been operated for a factory set period of time cal-  
culated on the basis of the maximum quantity of lime scale which may be contained in the water used. If nec-  
essary, this period of operation can be extended, making descaling less frequent, by programming the appli-  
ance based on the actual lime content in the water used. Proceed as follows:  
Remove the "Total Hardness Test" strip (enclosed on page 2) from its packaging then dip it fully in the  
water tank for a few seconds, Remove it and wait about 30 seconds (until it changes color and a num-  
ber of red dots are formed);  
Turn the appliance on by pressing the  
Press the MENU’ button then press the NEXT button repeatedly until the appliance displays:  
button (fig. 6).  
WATER HARDNESS 4  
Press the CHANGE button repeatedly until the number coincides with the number of red squares on the  
test strip (for example, if there are 3 red squares on the test strip, press the button until WATER HARD-  
NESS 3 is displayed).  
Press the OK button to confirm the value. The coffee maker is now programmed to provide the descal-  
ing warning when necessary, based on the actual hardness of the water.  
16.7 Resetting factory default settings  
If you change the original values, the factory default values can be reset as follows:  
Press the MENU’ button then press the NEXT button repeatedly until the appliance displays:  
RESET TO DEFAULT NO  
Press the CHANGE button and the appliance displays “RESET TO DEFAULT YES”;  
Press the OK button to reset the factory default values;  
The appliance is now reset to the factory default settings and the READY message is displayed.  
17 CHANGING THE LANGUAGE  
To change the language, press the CHANGE button for at least 5 seconds until the appliance displays the  
installation message in various languages. To select the required language, follow the instructions in section  
4.1 :  
20  
18 MEANING OF MESSAGE DISPLAYED AND WHAT TO DO  
MESSAGE  
MEANING  
WHAT TO DO  
The water tank is empty or is positioned  
incorrectly.  
The tank is dirty or encrusted with lime  
scale.  
Fill the water tank as described in sec-  
tion 6, note 6 and insert it fully.  
Rinse or descale the tank.  
FILL TANK  
The appliance cannot make coffee  
The coffee runs off too slowly.  
Insert the hot water spout, press the  
button and run off water from the spout  
for a few seconds.  
GROUND TOO FINE ADJUST MILL  
AND  
Turn the grinding regulator (fig. 12) one  
click clockwise (see section 8).  
INSERT WATER SPOUT AND  
PRESS OK  
The grounds container is full or missing.  
Empty the grounds container and clean  
as described in section 6, note 7, then  
replace.  
EMPTY GROUNDS CONTAINER  
INSERT GROUNDS CONTAINER  
After cleaning, the grounds container  
has not been replaced.  
Open the service door and insert the  
grounds container.  
With the function selected, the pre-  
ground coffee has not been poured into  
the funnel.  
Add the ground coffee as described in  
section 9.  
ADD PRE-GROUND  
COFFEE  
The coffee beans have run out.  
If the coffee grinder is very noisy, this  
means a small stone in the coffee beans  
has blocked the mill.  
Fill bean container.  
Contact an authorized De' Longhi serv-  
ice center.  
FILL BEANS CONTAINER  
This indicates the presence of lime scale  
in the appliance.  
The descaling procedure, described in  
section 16.3, needs to be performed as  
soon as possible.  
DESCALE  
PRESS NEXT CHANGE  
CLOSE DOOR  
After cleaning, the infuser has probably  
been left out of the coffee maker.  
Leave the service door closed and the  
infuser out of the appliance, then follow  
the instructions displayed.  
The service door is open  
If the service door cannot be closed,  
check that the infuser is inserted correct-  
ly (section 15.2 - note 1).  
button has been pressed and the  
water spout is not inserted  
Insert water spout (fig. 4)  
INSERT water spout  
After cleaning, the infuser has probably  
been left out of the coffee maker.  
Insert the infuser, see chapter 15.2  
INSERT INFUSER ASSEMBLY  
21  
MESSAGE  
MEANING  
WHAT TO DO  
The ground coffee funnel is clogged.  
Empty the funnel with the help of a knife, as  
described in section 9 note 5 (Fig.18).  
Select a milder taste or reduce the quan-  
tity of ground coffee, then run off the  
coffee again.  
Too many coffee beans or too much  
ground coffee has been added.  
LESS COFFEE  
Clean the inside of the appliance thor-  
oughly, as described in section 15.2 If  
the message is still displayed after  
cleaning, contact a service center.  
The inside of the appliance is very dirty.  
GENERIC ALARM  
19 PROBLEMS TO BE RESOLVED BEFORE CALLING THE SERVICE CENTER  
If the appliance is not working and an alarm light is on, the causes of the malfunction can be identified and  
resolved by referring to section 18.  
If, on the other hand, no alarm light is on, run the following checks before calling the service center.  
PROBLEM  
CAUSE  
SOLUTION  
• The cups have not been preheated.  
• Heat the cups by rinsing them in hot water or leaving them  
for at least 20 minutes on the cup warmer tray on the lid  
(see note 3, chapter 5).  
The coffee is not hot  
• The infuser is too cold  
• Heat the infuser by pressing the  
button before mak-  
ing the coffee (fig. 13, see note 3, chapter 5).  
• The coffee is ground too coarsely  
• Wrong type of coffee is being used.  
Turn the grinding regulator one click counterclockwise (see  
chapter 8).  
• Use a type of coffee for espresso coffee makers.  
The coffee is not creamy  
enough  
The coffee runs out too • The coffee is ground too finely.  
slowly.  
Turn the grinding regulator one click counterclockwise (see  
chapter 8).  
The coffee runs out too • The coffee is ground too coarsely.  
quickly.  
Turn the grinding regulator one click counterclockwise (see  
chapter 8).  
• The spout holes are blocked.  
• Scrape off the dry coffee residues with a needle (fig. 27).  
The coffee does not come  
out of one of the spouts.  
• The ground coffee may be blocked in • Remove the ground coffee inside the funnel using a knife  
When the  
,
or  
the funnel.  
(see chapter 8 - note 5). Then clean the infuser and the  
inside of the appliance (see description in chapter 11.2).  
, button is pressed, the  
appliance does not deliv-  
er coffee, but only water.  
22  
PROBLEM  
When the  
CAUSE  
SOLUTION  
button  
• The appliance is not plugged in.  
• Check that the power cable is plugged into the outlet.  
is pressed, the appliance  
does not turn on.  
• The appliance is on. The infuser can • Turn the appliance off and remove the infuser (see chapter  
The infuser cannot be  
removed for cleaning.  
only be removed if the appliance is off.  
11.2). IMPORTANT: the infuser can only be removed if  
the appliance is off. Attempting to remove the infuser  
when the appliance is on may cause serious damage.  
Too much ground coffee has been • Remove the infuser and thoroughly clean the inside of the  
Ground coffee is being  
used (not beans) and the  
appliance does not deliv-  
er the coffee.  
added.  
• The  
appliance, as described in chapter 15.2. Repeat the operation  
using a maximum of 1 measuring scoop of ground coffee.  
button has not been pressed  
and the appliance has used both the • Thoroughly clean the inside of the appliance, as described in  
ground coffee added and the coffee  
ground by the mill  
chapter 15.2. Repeat the operation, first pressing the  
button as described in chapter 8.  
• Ground coffee has been added when • Remove the infuser and thoroughly clean the inside of the  
the appliance is off.  
appliance, as described in chapter 15.2. Repeat the oper-  
ation, but switch the appliance on first  
• The holes in the spouts are clogged • Scrape the holes with a needle (see chapter 15.1, Fig. 27).  
with dry coffee.  
• The mobile container inside the service • Thoroughly clean the mobile container, particularly near  
The coffee does not run  
out from the spouts, but  
from around the service  
door.  
door is blocked and cannot swing.  
the hinges to ensure they are free to swing smoothly.  
• The intake tube is not inserted or is • Insert the intake tube in the rubber washer in the milk con-  
The milk does not run out  
of the milk spout.  
inserted incorrectly.  
tainer lid (fig. 20).  
• The milk container lid is dirty.  
• Clean the milk lid as described in section 15.3.  
The milk is not well  
frothed.  
• The milk is not cold enough.  
• Use milk at refrigerator temperature. If you are still not get-  
ting the required results, try changing the brand of milk.  
The milk contains bub-  
bles or squirts out of the  
milk spout.  
23  
This warranty applies to all products with De’Longhi or Kenwood brand names.  
LIMITED WARRANTY  
What does the warranty cover?  
We warrant each appliance to be free from defects in material and workmanship. Our obligation under  
this warranty is limited to repair at our factory or authorized service center of any defective parts or part  
thereof, other than parts damaged in transit. In the event of a products replacement or return, the unit  
must be returned transportation prepaid. The repaired or new model will be returned at the company  
expense.  
This warranty shall apply only if the appliance is used in accordance with the factory directions, which  
accompany it, and on an Alternating current ( AC ) circuit.  
How long does the coverage last?  
This warranty runs for two years ( 2 ) from the purchase date found on your receipt and applies only to  
the original purchaser for use.  
What is not covered by the warranty?  
The warranty does not cover defects or damage of the appliance, which result from repairs or alterations  
to the appliance outside our factory or authorized service centers, nor shall it apply to any appliance,  
which has been subject to abuse, misuse, negligence or accidents. Also, consequential and incidental  
damage resulting from the use of this product or arising out of any breach of contract or breach of this  
warranty are not recoverable under this warranty. Some states do not allow the exclusion or limitation  
of incidental or consequential damage, so the above limitation may not apply to you.  
How do you get service?  
If repairs become necessary, see contact information below:  
U.S. Residents:  
For all accessories, spare parts or replacement parts, please contact our parts division at 1-866-528-  
8323.  
Residents of Canada:  
Please contact our toll free hotline at #1-866-Latte-Best or 1-866-528-8323 or log onto our website at  
Residents of Mexico:  
Please refer to the Limited Warranty statement for Mexico.  
Please refer to the back page of the manual for De’Longhi addresses.  
The above warranty is in lieu of all other express warranties and representations. All implied warranties  
are limited to the applicable warranty period set forth above. This limitation does not apply if you enter  
into an extended warranty with De’Longhi. Some states do not allow limitations on how long an implied  
warranty lasts, so the above exclusions may not apply to you. De’Longhi does not authorize any other  
person or company to assume for it any liability in connection with the sale or use of its appliance.  
How does state law apply?  
This warranty gives you specific legal rights, and you may also have other rights, which vary from state  
to state.  
24  

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